Privacy Policy

Privacy Policy

Last updated: May 22, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account refers to a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for the election of directors or other managing authorities.

Company (referred to as "the Company", "We", "Us", or "Our") refers to joanna stephanie.

Cookies are small files placed on your computer, mobile device, or any other device by a website.

Country refers to California, United States.

Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to joanna stephanie, accessible from jchomesloans.com.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

First and last name

Email address

Phone number (including mobile number)

Address, city, state, ZIP/postal code

Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, and diagnostic data.


Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You may instruct your browser to refuse cookies; however, some parts of the Service may not function properly.


Use of Your Personal Data

The Company may use Personal Data to:

Provide and maintain the Service

Manage your account and requests

Communicate with you via email, phone calls, or SMS/text messages

Send service-related, informational, and marketing communications

Improve the Service through analytics and usage trends

Comply with legal obligations


SMS Privacy & A2P Messaging Compliance

SMS Consent

If you provide your mobile phone number and opt in, you consent to receive SMS and/or MMS messages from the Company. These messages may include service-related updates, appointment reminders, customer support communications, and marketing or informational messages.

Consent to receive text messages is not a condition of purchase.

SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance. After opting out, you will no longer receive SMS messages unless you opt back in.

Message Frequency & Fees

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

No Sharing of Mobile Data

We do not sell, rent, share, or disclose mobile phone numbers or SMS opt-in data to third parties for marketing or promotional purposes. Mobile information is used solely for the purposes stated in this Privacy Policy.


Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside your jurisdiction. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.


Your Privacy Rights

You have the right to:

Request access to your Personal Data

Request correction or deletion of your Personal Data

Withdraw consent for communications at any time

Requests may be made by contacting us using the information below.


Security of Your Personal Data

We use commercially acceptable means to protect your Personal Data, but no method of transmission or storage is 100% secure.


Age Restriction (18+)

Our Service and SMS communications are intended for individuals eighteen (18) years of age or older. We do not knowingly collect Personal Data from individuals under the age of 18.


Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.


Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: [email protected]